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The United Republic of Tanzania
Ministry Of Water
Wami/Ruvu Basin Water Board
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Frequently Asked Questions
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<p><em></em>Yes, the information must be changed by doing the following;</p><ol><li>Log in to the TSMS system</li><li>Go to the profile section in the upper right corner of the system, the part where users often like to click to log out of the system.</li><li>After clicking the profile button, go to edit and change your information, including your email address and set the new one for the institution you moved to.</li><li>Then press the save button so that the system can save the new updated information.</li></ol>
<ol><li>You must be registered first before you can login</li><li>On the left side, under the ICT Menu, select the “Security Incident”</li><li>Fill all required fields as per Form</li><li>Click Submit button upon completion</li><li>Upon successful submission of the Security Incident, you will receive a confirmation that you have successful submitted a security Incident.</li></ol>
<ol><li>If you don’t have helpdesk account, send an email to egov.helpdesk@ega.go.tz or contact +255764292299, +255763292299 to request an account. Account will be created for public institutions authorized users only. Verification email will be sent where you will be required to create and confirm your password.</li><li>If you have helpdesk account, send an email or contact +255764292299, +255763292299 to report the problem that you are encountered.</li></ol>
<ol><li>You must login onto GISP by clicking login button on the top of the page.</li><li>Enter your credentials (username and password).</li><li>On the left side, under the Services Menu, select “Requested Services”</li><li>The Requested Services will populate, then search or select service requested to view status.</li></ol>
<p>The Authority’s services and products are categorized as follows:</p><ol><li>Consultancy and Advisory Services</li><li>Public Shared Systems</li><li>Data Center Services (includes Infrastructure as a Service, Platform as a Service)</li><li>Systems Development</li><li>Government Network (GovNet)</li><li>Government Mobile Services</li><li>Research and Training</li><li>Advertising</li></ol>
<p>For getting status of the submitted ICT Project do the following;</p><ol><li>You must login onto GISP by clicking login button on the top of the pager credentials (username and password).</li><li>On the left side, under the ICT Project Menu, select “Project then project list will populate, then search or select a project to view status</li></ol><span></span>
<ol><li>Ili uweze kuhuisha wasifu wa taasisi kwenye mfumo wa GISP mtumiaji afanye yafuatayo;</li><li>Mtumiaji wa mfumo ataingia kwenye mfumo wa GISP na kuchagua sehemu ya <i>Institution Panel</i>.</li><li>Baada ya kuchagua <i>Institution Panel</i>, mtumiaji atakutana na wasifu wa Taasisi na mtumiaji atachagua kitufe kilichoandikwa <i>Edit Profile</i>, ili kuhuisha taarifa za wasifu wa taasisi.</li><li>Mtumiaji atahuisha taarifa na kuchagua kitufe kilichoandikwa</li><li>Aidha, kuna sehemu yenye nyaraka za usimamizi wa TEHAMA ambapo ataona chaguzi za kuhuisha nyaraka hizo</li><li>Endapo Taasisi itahitaji kuhuisha taarifa kama jina la Taasisi, Taasisi inaweza kuwasiliana na dawati la huduma la Mamlaka ya Serikali Mtandao kupitia barua pepe: <a href="mailto:info@ega.go.tz%20">info@ega.go.tz </a>au simu: 0764292299 au 0763292299 kwa msaada zaidi.</li></ol>
<p style="text-align: justify;">Ili taasisi iweze kusajili mradi mpya wa TEHAMA inadidi ifanye yafuatayo:-</p><ol><li>Mtumiaji wa mfumo ataingia kwenye mfumo wa GISP na kuchagua sehemu ya <i>Register ICT Project</i>, </li><li>Mtumiaji ataona sehemu ya <i>Register ICT Project</i> ambayo itaonesha fomu ya kujaza taarifa mpya za mradi.</li><li>Baada ya kujaza taarifa zote muhimu mtumiaji atawasilisha taarifa za mradi mpya kwenda kupitiwa na kuidhinishwa na Afisa Masuuli wa Taasisi husika.</li><li>Afisa Masuuli ataingia kwenye mfumo sehemu ya taarifa za mradi na ataona kitufe cha <i>Submit project for Review</i> ambacho kinampa uwezo wa kuwasilisha taarifa kwenda kwa Mamlaka ya Serikali Mtandao (e-GA).</li><li>Afisa Masuuli ataweza kuchagua iwapo anawasilisha taarifa ya mradi mpya kwenda e-GA kwa ajili ya mapitio au kurudisha mradi kwa ajili ya maboresho ndani ya Taasisi husika kabla ya kuwasilisha kwenda e-GA.</li><li> Afisa Masuuli atachagua <i>Approve</i> na kuweka maelezo kisha atabonyeza kwenye kitufe cha <i>Submit </i>na kuweza kuwasilisha taarifa za mradi kwenda e-GA kwa ajili ya mapitio.</li></ol>
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